
Assistant Manager - Ranch Steakhouse Norman
Mathis Home
Norman, OK
$45,314.14
Full Time
Expires On: 08/07/2025
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
*EXAMPLES OF WORK PERFORMED FOR RANCH ASSISTANT MANAGER:*
* Provide level of service which ensures customers return.
* Handle customer requests and complaints professionally.
* Create and maintain a restaurant environment which invites and welcomes customers to the restaurant.
* Complies with company policies and procedures to ensure customer satisfaction to achieve restaurant objectives.
* Effectively manage employee turnover.
* Provide a positive working environment and handle employment issues appropriately.
* Work in conjunction with host staff in setting up for dinner service by preparing floor chart noting all call parties, specials instructions, and special needs.
* Ensure food facilities are kept clean, sanitary, and well maintained.
* Manage and motivate staff to increase sales and ensure efficiency.
* Training of all FOH staff.
* Weekly ordering of supplies.
* Monthly inventory.
* Respond to customer complaints and comments.
* Daily administrative back-office paperwork including tip sheets, house account records, balance sheet, etc.
* Walking the restaurant floor, meeting with customers, and managing FOH and BOH staff (in conjunction with Kitchen Manager, other FOH Manager(s), & General Manager)
* Resolve staff questions, coordinate workflow, assist with hiring of employees.
* Prepare staff schedules.
* Monitor employee schedules and hours.
* Enforce all company policies and procedures.
* Perform daily pre-shift meetings.
* Maintain an accurate and efficient inventory and cost.
* Schedule equipment repair.
*Perks that come with the job as Ranch Assistant Manager: *
* Fun work environment!!
* Benefits Package - Health, Dental & Vision, 401k Matching, Life Insurance, HSA, FSA, Accident and Cancer coverage, Short- and Long-Term Disability, Employee Assistance Program
* Paid Vacation
* Employee Discounts 10%
*EMPLOYMENT STANDARDS:* Ability to communicate effectively with team members; positive attitude when working with customers; knowledge of employment and safety procedures; knowledge of food safety practices. Management experience required. Oklahoma liquor license required. must be at least 21 years of age with a valid Driver’s license with no more than 2 traffic violations or 1 chargeable accident within the past three years.
*PHYSICAL ACTIVITY REQUIREMENTS:* To successfully perform the essential functions of the job, an employee must be able to perform the following: stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening, and repetitive motion.
Heavy Work: Lifting up to 20 lbs occasionally.
Work Environment: Occasional exposure to heat, cold, and water.
Mathis Management is an Equal Opportunity Employer.
*\*Safety Sensitive\** - *Must be able to pass pre-employment drug screening!*
#NSNC123
Job Type: Full-time
Pay: $45,314.14 - $54,571.86 per year
Benefits:
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Vision insurance
Shift:
* Day shift
* Evening shift
* Night shift
Work Location: In person