Client Engagement - Hyperscale

Confidential

Chantilly

Full Time

Expires On: 05/08/2026

Job Description

Job Description

Description:

We are seeking a highly personable and well-presented professional who represents a unique cross between Client relationship success and sales engineering. This individual will support high-level business development efforts led by the CEO and senior executives, primarily focused on selling to hyperscale data center clients.

Requirements:

The ideal candidate will:

  • Understand hyperscaler expectations from a sales engineering perspective while driving business development processes and opportunities.
  • Have existing relationships with hyperscalers and the ability to manage these relationships through the entire life of the contract.
  • Act as the primary public-facing representative when the CEO and senior business development leaders are unavailable.
  • Collaborate with technical operations and design teams to gather details and ensure customer needs are met, while, driving the sales process forward.
  • Maintain a strong focus on business development while possessing sufficient technical knowledge to effectively communicate the value of the offering.
  • Combine interpersonal relationship skills with knowledge of high-level deployment and topology to effectively pitch solutions and secure client attention, frame the opportunity, and create intrigue.

Key Responsibilities

Business Development & Client Engagement

  • Build and nurture relationships with senior hyperscale data center leaders and clients.
  • Serve as the point of contact for hyperscaler requests, ensuring needs are met and issues resolved.
  • Represent the company at industry events, conferences, and meetings to strengthen relationships and elevate company’s profile.
  • Cultivate long-term partnerships by aligning solutions with client goals and company's value proposition.
  • Lead client outreach and ensure ongoing customer satisfaction after initial engagement.
  • Ensure tenants and hyperscaler clients remain satisfied and engaged throughout the relationship lifecycle.

Sales Engineering & Technical Support

  • Partner with engineering, finance, legal, and design teams to create compelling proposals—including ROI analyses, deployment timelines, and implementation frameworks.
  • Apply technical knowledge and regulatory expertise to deliver viable solutions tailored to client and market needs.
  • Help assemble technical diligence packages by collecting information from multiple sources.
  • Support clients during critical go-live situations—being present when hyperscalers activate compute operations in new data halls and servers go live.

Administration & Internal Support

  • Manage the company’s CRM platform to ensure accurate tracking of leads, opportunities, and client interactions.
  • Assist in managing go-to-market efforts, including coordination with a third-party marketing firm delivering weekly outbound campaigns.
  • Send communications and follow-ups on behalf of the CEO and senior BD leaders.
  • Collect invoices and perform related administrative tasks to support

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