Client Success Manager
Confidential
Chesterfield
Full Time
Expires On: 05/08/2026
Job Description
Job Description
Description:
About ATB Technologies
Welcome to ATB Technologies, where innovation meets exceptional customer service! We are an award-winning Managed Service Provider (MSP) in St. Louis, fueled by the passion of our team and client referrals. Crafting personalized IT solutions is our forte, and we're on the lookout for enthusiastic individuals to join our crew. At ATB Technologies, it's not just about upgrading businesses with better IT and providing top-tier customer service, it's about creating a workplace for your success.
Job Description
We are seeking a dynamic and client-focused professional to join our team as a Client Success Manager. In this role, you will establish and nurture trusted advisor relationships with our clients, ensuring they derive maximum value from our products and services. Your proactive communication strategies will drive high client satisfaction and engagement.
Main Responsibilities
- Establish and foster a trusted/strategic advisor relationship with each assigned client, driving continued value of our products and services.
- Ensure high satisfaction, engagement, and support to clients through proactive communication strategies.
- Serve as an escalation point for