COBRA Representative

Confidential

Wheeling

Full Time

Expires On: 05/08/2026

Job Description

Job Description

Under the direct supervision of the Manager, COBRA/Eligibility, the COBRA Rep. must properly apply all COBRA enrollment guidelines/policies to each situation and answer questions correctly from member, group administrators and Plan staff and have knowledge of how the Department's functions affect other Plan Departments.

Required:

  1. High School Graduate or Equivalent
  2. Experience with Microsoft Office and Excel
  3. Excellent written and oral communication skills
  4. Self-Starter, detail oriented, and ability to work independently.
  5. Excellent organization skills, ability to prioritize and meet deadlines.

Desired:

  1. Prior experience in COBRA administration.
  2. Prior experience in health insurance arena.
  3. Prior customer service experience.

Responsibilities:

  1. Assist with daily functions, COBRA entry and processing in the COBRA system.
  2. Assist with auditing the daily enrollment reports and the COBRA reports to assure no COBRA changes are missed.
  3. Ability to assist in phone calls and any lobby traffic.
  4. Establish and maintain a positive-cooperative working relationships
  5. Work with the

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