Contact Center Specialist
Confidential
MINOT
Full Time
Expires On: 05/08/2026
Job Description
Job Description
Contact Center Specialist
Bring Your Experience to North Star
North Star Community Credit Union is seeking an experienced Contact Center Specialist who excels in delivering exceptional service and building strong member relationships.
In this role, you’ll serve as a trusted point of contact for members—handling inquiries, resolving concerns, and guiding members through products and services with confidence and care.
What You’ll Do
- Serve as a primary contact for members via phone, delivering prompt and professional service
- Handle complex inquiries and escalated concerns with confidence and efficiency
- Provide guidance on accounts, services, and lending-related questions
- Assist members with
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