Customer Service Admin

Confidential

Arlington

Full Time

Expires On: 05/08/2026

Job Description

Job Description

The Customer Service Administrator provides administrative and customer support to ensure smooth daily operations and high levels of customer satisfaction. This role serves as a key point of contact for customers, managing inquiries, processing documentation, and supporting internal teams with customer-related tasks.
Key ResponsibilitiesServe as the primary point of contact for customer inquiries via phone, email, or in personProcess customer orders, service requests, and documentation accurately and efficientlyMaintain and update customer records, files, and databasesCoordinate with internal departments (sales, operations, accounting) to resolve customer issuesMonitor order status and communicate updates to customersHandle billing questions, invoice verification, and basic

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