Customer Service Agent
Confidential
Quincy
$15
Full Time
Expires On: 05/08/2026
Job Description
Job Description
Salary: $15/hour DOE
Currently setting up immediate interviews to fill vacancies!!
*THIS IS NOT A REMOTE POSITION*
Employment Type: Part-Time, Full-Time
Shift: Second Shift (3p-11p), Third Shift (11p-7a), Set schedules that include weekends.
About Us
At Midwest Answer, were a niche answering service dedicated to delivering personalized, 24/7/365 client support. We tailor our call handling to align perfectly with each customers needswhether thats screening and forwarding calls, emergency dispatching, or handling after-hours messages. Our on-site Operators act as an extension of the clients team, ensuring every caller receives professional, accurate, and friendly service.
Position Overview
Were seeking a motivated Customer Service Representative to join our team of Operators. As the first point of contact for our clients customers, youll handle inbound calls, gather essential details, follow custom protocols, and ensure messages are delivered promptly and accurately. If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in representing multiple businesses with a professional demeanor, we want to hear from you!
Key Responsibilities
- Answer & Screen Calls: Professionally answer inbound calls on behalf of our clients, using custom greetings and scripts tailored to each
