Customer Service Teller

Confidential

Alexandria

Full Time

Expires On: 05/08/2026

Job Description

Job Description

Job Description

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English (US)



Job Posting TitleCustomer Service Teller

Job Description

JOB DESCRIPTION

Summary/Objective

Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of deposits, checks and payments; cross-sells to customers. Supports the brand promise.

Essential Functions

  • Receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits.
  • Adheres at all times to the “check cashing policy” and “limitation of authority policy” as indicated in Reg CC.
  • Issues cashiers’ checks and redeems Savings Bonds.
  • Reconciles cash and transactions each day to within the “teller difference standards” and reports results through submission of teller daily balance sheet.
  • Consistently demonstrates a helpful, friendly attitude.
  • Maintains proper amounts of currency and coin in drawer.
  • Understands role in case of robbery, whether victim or bystander, and knows proper post-robbery procedures.
  • Maintains neat and orderly work area and ensures that all negotiable instruments and confidential records are properly secured.
  • Adheres to all security procedures.

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