Customer Success Manager
Confidential
Gastonia
Full Time
Expires On: 05/08/2026
Job Description
Job Description
Salary:
Responsive Technology Partners is looking to add a Customer Success Manager to our Gastonia, North Carolina team. In this role you will be responsible for building long-term client relationships, ensuring customers achieve value from a product or service post-sale to drive retention, satisfaction, and growth by onboarding, monitoring usage, resolving issues, identifying upsell opportunities, and acting as the client's internal advocate. A big part of this role includes working closely with sales, product, and support teams to minimize churn and maximize organic growth and retention. This position can be seen as a roadmap to becoming an
