Health Center Ambassador II

Confidential

LAS VEGAS

Full Time

Expires On: 05/08/2026

Job Description

Job Description

UNITE HERE HEALTH serves 200,000+ workers and their families in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own health and healthcare. Our vision is exciting and challenging. Please read on to learn more about this great opportunity!


PURPOSE

The purpose of this position is to be the first point of contact as well as the positive representative for all patients and families, delivering a 5-star customer service experience aligned with the Health Center’s mission, vision, and values. The Health Center Ambassador II uses 5-star customer service techniques to welcome patients, identify, and clarify their needs and provide assistance. This role includes conducting scheduled and unscheduled tours and providing language assistance to provider partners when requested.


ESSENTIAL JOB FUNCTIONS AND DUTIES

  • Supports Health Center operations by greeting, and giving direction to patients in the Health Center lobby
  • Conducts Health Center tours
  • Conducts new patient outreach assignments
  • Demonstrates ability to warm-

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