Homeowner Services Specialist
Confidential
Durham
Full Time
Expires On: 05/08/2026
Job Description
Job Description
Description:
Habitat for Humanity of Durham is seeking a dedicated and community-focused Homeowner Services Specialist to support and empower partner homeowners throughout their homeownership journey. This role serves as a key liaison between the organization and homeowners, ensuring clear communication, access to resources, and successful program participation. The ideal candidate is highly organized, takes initiative, and passionate about advancing affordable housing initiatives.
Key Responsibilities
- Serve as the primary point of contact for homeowners, providing ongoing support and guidance.
- Assist homeowners in understanding program requirements, mortgage obligations, and homeownership responsibilities.
- Coordinate and facilitate homeowner education workshops, orientations, and training sessions.
- Maintain accurate homeowner records, files, and documentation in compliance with organizational policies.
- Support mortgage servicing processes, including
