Insurance Customer Service Rep

Confidential

MARION

$17

Full Time

Expires On: 05/13/2026

Job Description

Job Description

At Natasha Stearns: COUNTRY Financial , weve built a reputation for outstanding service, long-lasting client relationships, and a team culture that feels like family. We pride ourselves on being solution-driven, people-first, and committed to treating every customer and employee with the respect and care they deserve. This is an excellent opportunity to join a collaborative team where hands-on training and career development will help you grow both personally and professionally.

We are seeking a full-time Insurance Customer Service Representative to join our high-performing and tight-knit team. In this in-office role, you will play a key part in supporting our clients and ensuring a smooth, personalized experience with every interaction.

  • Hourly pay: $17$20 based on experience with room to grow!
  • 30-40 hours per week
  • 401(k) with company match
  • Paid time off (PTO)
  • Supportive, flexible work environment
  • Hands-on training and career development

If youre ready to take the next step in your career and join a team that puts people first, apply today!


Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Weekends Off


Responsibilities
  • Deliver outstanding customer service by phone, email, and in person
  • Schedule appointments and assist with client follow-ups
  • Update policy information, answer billing questions, and submit claims
  • Process policy changes accurately and efficiently
  • Maintain organized client records and office presentation
  • Support a positive and productive office atmosphere

Requirements
  • Prior customer service experience preferred
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organizational abilities
  • Comfortable learning insurance products and client management tools
  • No license needed to start!

Apply Now

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