Member Services Specialist
Confidential
FRANKLIN
Full Time
Expires On: 05/08/2026
Job Description
Job Description
Position Type: Part-time
Schedule: 2-3 Days per Week | Monday & Tuesday 9AM – 3PM | 3rd Day TBD
Overview:
As a Member Services Specialist at The Adirondack Club, you are the heart of our front desk and a key team member in the Club experience. You’ll provide exceptional service to both members and guests while maintaining the smooth and professional operation of our front desk. Your in-depth knowledge of our memberships, programs, and services allows you to confidently answer questions, solve problems, and deliver a welcoming first impression. If you’re passionate about customer service, health and wellness, and thrive in a dynamic environment, we’d love to have you on our team.
Primary Responsibilities:
- Greet members and guests with a warm, friendly, and professional demeanor.
- Check in members, verify active memberships, and manage guest and non-member check-ins.
- Accurately process payments and manage outstanding
