Parts and Service Support Representative

Confidential

FAYETTEVILLE

$48

Full Time

Expires On: 05/08/2026

Job Description

Job Description

Salary: $48k-$$52k

Parts and Service Support Representative

Location: Fayetteville
Salary: $48,000 $52,000 per year
Job Type: Full-time

About the Role

Were looking for a motivated and detail-oriented Parts and Service Support Representative to join our team. This role combines customer service, warehouse operations, and sales, making it ideal for someone who enjoys a fast-paced environment and takes pride in helping customers succeed.

Youll play a key role in keeping customers operational by accurately fulfilling parts orders, identifying customer needs, and recommending solutions that drive uptime and add value.

What Youll Do

  • Respond to dealer and customer inquiries via phone and email
  • Identify and recommend parts using diagrams and product documentation
  • Accurately enter and manage orders through our ERP system
  • Pick, pack, and ship orders with speed and accuracy
  • Proactively suggest related and preventative maintenance parts
  • Assist with inventory control, cycle counts, and receiving stock
  • Maintain a clean, organized, and safe warehouse environment
  • Promote service programs and solutions to support customers and drive sales

What Were Looking For

  • Strong communication and customer service skills
  • High attention to detail and ability to multitask
  • Comfortable working with systems and technical parts information
  • Sales-mindedable to identify opportunities to add value
  • Team-oriented with a strong work ethic and positive attitude

Why Join Us

  • Competitive salary: $48,000 $52,000
  • Hands-on role with a mix of operations, service, and sales
  • Opportunity to directly impact customer success and business growth
  • Supportive team environment with room for advancement

Apply Now

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