Patient Access Representative I

Confidential

Black River Falls

Full Time

Expires On: 05/08/2026

Job Description

Job Description

Join the Black River Health Team! We have an immediate opening for a Patient Access Representative! This position is primarily based at Krohn Clinic, with potential assignments across our organization. Don’t miss out on this opportunity!


The patient access representative is responsible for helping patients gain access to care in our organization. The representative receives incoming telephone calls, customers, and guests promptly, courteously, and professionally, and accurately records data. The position available is:


  • Full-time, 80 hours per pay period, benefited. Day Shift M-F


Essential Duties Include:

  • Welcomes, assists, and directs all people on arrival to the organization.
  • Registers all patients according to the organization’s policy, explains financial requirements to the patients or responsible parties, and collects copays as required. Collects and verifies all patient demographic, insurance eligibility, and financial responsibility, and enters them into the EMR.
  • Educates patient on financial responsibilities, identifies self-pay patients and provides them with potential solutions. Identifies and collects all patient balances with supporting tools and

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