Patient Access Representative (Medical Office Building)

Job Description

Job Description

Description:

JOB SUMMARY

Under the general direction of the Practice Manager and the Executive Director of Physician Practice, the Patient Access Representative will provide assistance to non-emergent patients as well as perform the registration for patients presenting for services, maintain documentation, verify insurance, accept payments, in accordance with The Joint Commission, federal, state, and local guidelines, organizational and departmental policies and procedures. Communication with medical staff, other departments, and outside agencies while maintaining confidentiality is required. Position requires self-motivation, creativity, and capabilities to function in a semi-autonomous role within a fast-paced and dynamic environment.

STANDARDS OF PERFORMANCE

1. Performs registration for all patients presenting for service.
2. Obtains, inputs, and transcribes accurate patient data.
3. Completes necessary forms including proper documentation/signatures, insurance information, either on paper or on scanner.
4. Enters data into the computer with minimal errors.
5. Performs as a cashier for payments and maintains cash receipts with accuracy.
6. Meets non-emergent patients to discuss treatment options and financial options.
7. Assesses insurance status. Verifies insurance benefits. Calculates and collects appropriate deductibles and/or co-insurance from patients on services rendered or to be rendered.
8. Obtain

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