Patient Care Advocate - Independent, Family-Owned Community Pharmacy
Confidential
West Milwaukee
Full Time
Expires On: 05/07/2026
Job Description
Job Description
Full-Time | No Nights | No Weekends
Independent, Family-Owned Community Pharmacy
About Us
altScripts Specialty Pharmacy is a locally owned, family-operated community pharmacy dedicated to personalized patient care and strong collaborative relationships with local healthcare providers. Our focus is on quality over volume — building meaningful connections with our patients and serving as a trusted healthcare partner in our community. If you’re looking for a professional, supportive environment where you can help patients — without late nights or weekend shifts — we’d love to meet you.
Position Summary
We are seeking a compassionate, patient-focused individual to join our team and be responsible for communicating with patients, managing their prescription refills and collaborating with logistics to ensure the timely delivery of prescription orders. This position requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environment. If you have a strong communication skills and enjoy working in a detail-oriented environment, we would love to hear from you.
What We Offer
- No nights
- No weekends
- Predictable weekday schedule
- Competitive salary
- Supportive, family-oriented work culture
- Medical, dental and vision insurance
- Paid time off
Key Responsibilities
- Provide extraordinary customer service to patients over the phone.
- Responsible for making patient refill reminder calls.
- Responsible for answering calls received from patients and prescribers.
- Ensure all prescription orders are entered properly.
- Ensure all orders are billed properly and
