Patient Service Rep -UT Neuro-Ophthalmology

Confidential

Knoxville

Full Time

Expires On: 05/08/2026

Job Description

Job Description

Description:

University Physicians' Association is seeking qualified applicants for Patient Service Representative for a busy office located inside the University of Tennessee Medical Center in Knoxville, TN. The position is full-time , Monday – Friday and offers a competitive benefit package including Paid Time Off and Sick Time.


Primary Job Duties Include:

  • Coordination and processing of patient referrals for specialty services, diagnostic testing, and other outpatient services and maintain ongoing tracking of referrals.

Additional duties include performing general office tasks such as:

  • Maintaining patient confidentiality and respect for all individuals in the practice and conducts work in a team-oriented fashion
  • Document scanning, faxing, and filling
  • Answering incoming calls and taking message/transferring to appropriate department
  • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
  • Scheduling patients for appropriate appointments
  • Other duties as assigned
Requirements:

Prior referral and/or medical experience preferred. Strong communication skills, computer and typing skills, attention to detail, time management, and organization are critical to the overall success of the candidate.

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