PATIENT SERVICE REPRESENTATIVE
Confidential
MEMPHIS
Full Time
Expires On: 05/08/2026
Job Description
Job Description
POSITION SUMMARY
The Patient Service Representatives are the “voice” of the health centers and often give customers their first impression of CCHS. This position fields incoming calls and questions, referring callers to appropriate sources, transferring callers efficiently, and taking detailed and accurate messages for staff members.
KEY RESPONSIBILITIES
- Answers and routes all incoming telephone calls, ensuring callers are directed to appropriate location properly and quickly; uses overhead paging system effectively, when needed.
- Schedules appointments via computer scheduling system, taking into
