REGISTRATION REPRESENTATIVE
Confidential
MEMPHIS
Full Time
Expires On: 05/08/2026
Job Description
Job Description
POSITION SUMMARY
Provides medical office assistance according to established policies and procedures; greets patients and responds to inquiries; obtains necessary information for accurate billing; ensures patients have information necessary for registration process, follow-up appointments, and future communications. The Registration Representatives are the “voice” of the health centers and often give customers their first impression of CCHS. This position fields incoming calls and questions, referring callers to appropriate sources, transferring callers efficiently, and taking detailed and accurate messages for staff members.
KEY RESPONSIBILITIES
1. Greets patients. Answers questions from patients, when possible, or refers questions to appropriate alternative source.
2. Facilitates completion of registration forms.
3. Obtains updated patient demographic information and enters it into the practice management information system.
4. Verifies insurance and PCP selection, if applicable.
5. Establishes method of
