Scheduling & Registration Representative
Confidential
Ortonville
Full Time
Expires On: 05/08/2026
Job Description
Job Description
Description:
Ortonville Area Health Services is seeking a Registration Representative to serve as a key point of contact for our patients and visitors. This role plays a critical part in delivering exceptional customer service while coordinating patient registration, scheduling, and check-in processes across OAHS departments. The ideal candidate is detail-oriented, compassionate, professional, and thrives in a fast-paced healthcare environment
Key Responsibilities:
- Greet and assist patients, visitors, and staff in a courteous, professional, and compassionate manner, both in person and over the phone
- Accurately obtain, verify, and update patient demographic, insurance, and guarantor information at every registration
- Maintain strict confidentiality and comply with all patient privacy and corporate compliance requirements
- Schedule appointments and coordinate walk-in patients for immediate or future services
- Verify insurance eligibility, obtain referrals when needed, and collect co-payments
Hours and Pay:
- Full Time 40 hours per week with 1 Saturday (8am-12pm) every 8 weeks
- Full benefits package (medical, dental, vision, HSA with employer match)
- PERA retirement with employer match
- Paid Time off
- Education Assistance Program