Senior Veterinary Client Service Representative - Garden State Vet

Job Description

Job Description

World Class Medicine.
Purpose-Driven Partnership.

Veritas Veterinary Partners offer exciting career opportunities in state-of-the-art facilities across the U.S. Our hospitals, open 24/7/365 and staffed by board-certified specialists, create a collaborative environment where you can work alongside like-minded, caring professionals. If you're passionate about veterinary medicine, this is your chance to thrive in a dynamic, high-quality setting.

At Veritas Veterinary Partners, our mission is to build a network of trust and opportunity for veterinary professionals nationwide. We specialize in supporting Specialty and Emergency care hospitals, aligning with your unique goals and medical standards. Veritas, founded by Thomas Scavelli, DVM, DACVS, is dedicated to recruiting top-tier talent and fostering collaboration within our community. With a focus on exceptional care, we bring together highly trained veterinarians, technicians, and teammates committed to our patients' well-being.

We believe in Truth in Medicine and Trust in Partnerships , ensuring we always provide the highest standard of care. Come join us and make a meaningful impact on the community you serve.

​The Lead Client Service Representative is a senior CSR who helps keep front desk operations running smoothly, particularly during times when front desk management is not physically present. This role leads by example, supports teammates in real time, and helps maintain professionalism, efficiency, and a positive client experience in a high-acuity medical environment. Leadership in this role is based on presence, communication, and collaboration, with management providing ongoing oversight and support.

Schedule: Wednesday - Saturday, 7am - 5:30pm (Some holidays are required)

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Key Responsibilities

• Provide on-shift guidance and support to the CSR team to maintain focus, professionalism, and workflow
• Assist with client check-in/check-out, appointment scheduling, phone coverage, and

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